FULL PAYMENT FOR SERVICE IS REQUIRED 7 CALENDAR DAYS PRIOR TO THE EVENT.

CANCELLATION POLICY: RESERVATIONS MUST BE CANCELED AT LEAST 20 DAYS PRIOR TO YOUR EVENT DATE TO RECEIVE 50% DEPOSIT REFUND.

ALL CUSTOMISED AND HANDCRAFTED FLAVOURS HAS TO BE REQUESTED AT LEAST 21 DAYS PRIOR TO THE EVENT.

TRAVEL COSTS: ADDITIONAL FEES MAY APPLY OUTSIDE G75 POST CODES. WE OPERATE IN CENTRAL SCOTLAND.

ACCESS TO STANDARD 230V OUTLET, 6′ X 6′ SQ. FOOT OPERATING SPACE.

IF OPERATING OUTSIDE, FULL SHADE/COVERAGE IS REQUIRED DEPENDING ON WEATHER CONDITION.

CANDY FLOSS HAS A VERY DELICATE SUGARY STRUCTURE, AND IT IS SUSCEPTIBLE  TO DIFFERENCES IN AIR HUMIDITY AND HEAT, AS A RESULT OF THESE CHANGES SHRINKING AND MELTING  MAY OCCUR AS A NATURAL PROCESS THAT ALTERS FLUFFINESS.

OUR BEAUTIFUL DELICATE PASTEL COLOURS ARE CREATED BY USING FOOD DYES.  DYES USED TO COLOUR THE CANDY FLOSS MAY TRANSFER THE COLOUR TO OTHER SURFACES OR FABRICS WHILE IN CONTACT WITH THEM BY FLYING TINY SUGARY THREADS. IT IS ADVISABLE TO CONSIDER THAT IN TERMS OF YOUR CHOSEN VENUE AS POSH FLOSS WON’T TAKE RESPONSIBILITY FOR SUCH DETRIMENTS. IT IS ADVISABLE TO CHOOSE FOR US A VENUE SPOT WITH EASY-TO-CLEAN SURFACE FLOORINGS. PLEASE LET US KNOW IF YOU WOULD PREFER DYE-FREE CANDY FLOSS.